Privacy Policy
Last updated: March 28, 2026
1. Introduction
Gooso Technologies (“Gooso,” “we,” “us,” or “our”) operates the Gooso mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App to search for, book, and manage flight reservations.
By accessing or using the App, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the App.
2. Information We Collect
2.1 Information You Provide
We collect information that you voluntarily provide when using our App, including:
- Full name, email address, and phone number when you create an account
- Passenger details (names, dates of birth, passport or national ID numbers) required for flight bookings
- Payment information processed through our third-party payment providers
- Travel preferences and booking history
- Communications you send to us, including customer support inquiries
2.2 Information Collected Automatically
When you use the App, we may automatically collect:
- Device information (model, operating system, unique device identifiers)
- Usage data (pages viewed, features used, search queries)
- IP address and approximate location
- App performance data and crash reports
3. How We Use Your Information
We use the information we collect for the following purposes:
- To facilitate flight searches, bookings, and ticketing
- To process payments and send transaction confirmations
- To communicate with you about your bookings and account
- To provide customer support and respond to your requests
- To improve our App, services, and user experience through analytics
- To detect, prevent, and address fraud, security issues, and technical problems
- To comply with legal obligations and enforce our terms
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with our services. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. Booking records are retained for a minimum period required by applicable aviation regulations.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments.
However, no method of electronic transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access — request a copy of the personal data we hold about you
- Correction — request correction of inaccurate or incomplete data
- Deletion — request deletion of your personal data, subject to legal retention requirements
- Portability — request your data in a structured, commonly used format
To exercise any of these rights, please contact us using the information provided in Section 10.
8. Children’s Privacy
Our App is not intended for use by children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us and we will take steps to delete such information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy in the App and updating the “Last updated” date at the top of this page. Your continued use of the App after any changes constitutes your acceptance of the updated policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:
Gooso TechnologiesEmail: privacy@gooso.app